You can delete the data DMFlow holds about you at any time, in any of these ways.
Option 1: Delete from the DMFlow dashboard (immediate)
- Sign in at app.dmflow.craftoantech.com.
- To remove only your Instagram data, open your Instagram account and click Disconnect account.
- To remove everything, scroll to the bottom of the dashboard, click Delete my account, type
DELETEand confirm.
Option 2: Remove DMFlow from Instagram or Facebook (automatic)
- In Instagram, go to Settings → Website permissions → Apps and websites. In Facebook, go to Settings → Business integrations.
- Find DMFlow and remove it.
- Meta notifies DMFlow, and we automatically delete all data linked to that connection. You receive a confirmation code and can check the status on the link Meta shows you.
Option 3: Email us
Email contact@craftoantech.com from the email address you use for DMFlow, with the subject "Data deletion request". We will confirm and complete the deletion within 30 days.
What is deleted
- Your Instagram connection and access token
- Your Instagram profile details stored by DMFlow
- All automations and the images uploaded for them
- DM delivery activity, including information about the people who received automated replies
- Inbox conversations and messages
- With "Delete my account" or an email request: your DMFlow account (name, email and profile photo from Google)
Copies in encrypted backups may persist for a limited period before being overwritten.
Questions? Contact contact@craftoantech.com.